HomeJewelry InformationLectureWhen soldering the earring Post, cubic zirconia may get damaged - Reason...

When soldering the earring Post, cubic zirconia may get damaged – Reason for defective Jewelry

When soldering the earring Post, cubic zirconia may get damaged – Reason for defective Jewelry

When looking at the cubic zirconia pointed by the arrow on the earring, you may notice that its color differs from elsewhere. Sometimes, when selling earrings purchased from a wholesale accessory store, such incidents may occur.

When you find a cubic zirconia that has turned slightly white, unlike the usual transparent and sparkling cubic zirconia, it may seem as if the cubic zirconia is broken.

Why… could this happen? What is the reason for defective Jewelry ?

We might think that the cubic zirconia is broken. And we might think, “It doesn’t make sense to use broken cubic zirconia in earring production, as cubic zirconia isn’t easily breakable.” Of course, there are cases of defective cubic zirconia, but they are rare.

The reason why the cubic zirconia turns white, as if it were broken, is because the cubic zirconia gets damaged due to the high temperature when soldering the earring post onto the back of the earring.

Surprisingly, soldering the earring post onto the earring is an area that requires skill. If the soldering is too weak, the earring post may easily detach from the earring body, and if it’s too strong, the part where the earring post meets the earring body may become thick, or the cubic zirconia may break due to the high temperature during soldering. that is the reason for defective Jewelry

Now, let’s assume that we are selling earrings. A customer suddenly requests an exchange or return because the cubic zirconia in the earrings is defective. You find it hard to understand why this earring, while others are fine, has a defective cubic zirconia.

So, you start to think that the cubic zirconia may have broken due to the customer’s usage or careless handling. And you end up in conflict with the customer, informing them that exchange or return is not possible due to consumer negligence.

While it could be consumer negligence, it’s a very, very rare case. Small cubic zirconia in earrings doesn’t break easily. You know cubic zirconia is a diamond substitute, right? It does break, but not easily.

In other words, it’s better to consider cubic zirconia defects as being caused during the manufacturing process rather than consumer negligence because the probability of defects during the production stage is higher.

Ah… I forgot one thing about the reason for defective Jewelry

This logic would apply when the cubic zirconia near the soldered part of the earring post appears cloudy, as if it were broken. However, if there’s a defect where the cubic zirconia far from the soldered part appears broken, then it might be a genuine cubic zirconia defect.

When there is a cubic zirconia defect due to soldering, simply accept the earring returned by the customer and request an exchange from the wholesale accessory store. What should you say while exchanging?

You can pretend to be an expert… Just say this, pretending you know everything: “I think the cubic zirconia got damaged while soldering…

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